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SIMPLE PRICING
Flexible Plans forEveryBusiness
No hidden fees, no SIM card needed. Scale your communications as your team grows with Africa's most reliable virtual phone network.
For solo admins trying NativeTalk out.
- 1 user
- WhatsApp and Instagram
- Business hotline
- Voice greetings
- Incoming calls
- Outgoing calls
- Call forwarding to 1 line
For small teams ready to run real support and sales workflows.
- Everything in Free
- Up to 5 users, with paid extra seats up to 15
- Any 5 channels: WhatsApp, Instagram, Facebook Messenger, website chat, Gmail, LinkedIn
- Multiple DID numbers
- Call routing
- Customer detail protection
- Call recording
- Full phone menu (IVR)
- Permission-based user access
- Caller conversation history pop-up
- AI conversation summaries
- Ring groups
For growing teams that need AI and analytics baked in.
- Everything in Basic
- Up to 20 users, with paid extra seats
- All 6 channels, no limit
- Automated chat responses
- Multiple WhatsApp numbers
- AI-powered help desk
- Workflow automation
- CRM integration
- Advanced reporting & insights
- Priority support
Basic and Business can add paid extra seats as the team grows. Need custom integrations or dedicated onboarding? Talk to sales.
Compare all features
Everything included in each plan, side by side.
| Feature | Free | Basic | Business |
|---|---|---|---|
| Team | |||
| Users | 1 | 5 | 20 |
| Extra seats | — | ||
| Channel integrations | 2 | 5 | All 6 |
| Calling | |||
| Business hotline | |||
| Voice greetings | |||
| Call routing | — | ||
| Customer detail protection | — | ||
| Call recording | — | ||
| Full phone menu (IVR) | — | ||
| Multiple DID numbers | — | ||
| Incoming calls | |||
| Outgoing calls | |||
| Call forwarding | To 1 line | ||
| Ring groups | — | ||
| Messaging | |||
| Automated chat responses | — | — | |
| Multiple WhatsApp numbers | — | — | |
| Access & workflow | |||
| Permission-based user access | — | ||
| AI-powered help desk | — | — | |
| Workflow automation | — | — | |
| CRM & AI | |||
| CRM integration | — | — | |
| Caller conversation history pop-up | — | ||
| AI conversation summaries | — | ||
| Reporting & support | |||
| Advanced reporting & insights | — | — | |
| Priority support | — | — | |
FAQ
CommonQuestions
What is a virtual phone system?
A virtual phone system replaces SIM cards and desk phones with software. Your business numbers live in the cloud and ring on the NativeTalk app across phones and computers, so your team can call and be reached anywhere with an internet connection.
How does billing work for NativeTalk?
Business App plans are a flat monthly price, not a per-user charge. Basic and Business include a set number of seats, and you can buy extra seats as the team grows. CRM is priced per user. You can choose Monthly, Quarterly, Biannual, or Annual terms — with discounts on the longer terms. VoIP services are billed monthly and arranged directly with our sales team.
Can I cancel my subscription at any time?
Yes. Self-serve subscriptions can be cancelled anytime from your account, and your plan stays active until the end of the current billing term. Enterprise agreements follow the terms set with your account manager.
Do I need a physical SIM to use NativeTalk?
No. NativeTalk runs entirely in software — your numbers live in the cloud and ring on the app, with no SIM card and no extra hardware required for the core calling and messaging experience.
What are the rates for international calls?
You can make local and international calls at low rates over the internet, without expensive SIM plans. Exact per-destination rates vary by country — contact our team for a current rate breakdown for the markets you call most.
The cloud phone system for modern
business. Virtual numbers, smart calling
and a full call center — no SIM required.
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